Staying In Control At Stgeorge Casino
Responsible gambling tools here include deposit limits, time-outs and self-exclusion, set from your account in minutes. Support runs 24/7 by live chat and email, and we hold a UK Gambling Commission licence.
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Responsible Gambling Tools at Stgeorge Casino
We are licensed by the UK Gambling Commission, and every account on our sportsbook and casino section carries the same set of controls. You can set a deposit limit, start a time-out or apply self-exclusion directly from your account, and each change takes effect as soon as you confirm it, whether you are signed in on desktop or through the mobile app.
These settings exist alongside the rest of your profile, and you do not need to contact us to turn one on. If you would rather talk a setting through first, our support team answers questions about limits, time-outs and self-exclusion by live chat once you are signed in, or by email, with both channels staffed 24 hours a day, seven days a week.
Where to manage your controls
Every tool sits behind signing in to your account, so the fastest way to adjust a limit or start a time-out is from your account page rather than through support. Self-exclusion works the same way: once requested, it applies to the account you are signed into, and you stop receiving marketing messages from us for as long as the exclusion lasts.
Ways To Manage Your Account
Each control below is set from your own account once you have signed in, and you can change most of them again later.
- Deposit limits — cap how much you add to your account over a period you choose, adjustable at any time; see our deposit and withdrawal methods page for how funding works.
- Time-outs — pause your account for a set period, with access returning automatically once that period ends.
- Self-exclusion — close your account for a longer period; marketing contact stops immediately and access is blocked until the period lapses.
- Account access — every control is reached once you sign in to your account, from desktop or the mobile app, so the same settings follow you wherever you play.
- Support contact — live chat for account holders and email for everyone else, both staffed 24 hours a day, seven days a week, if you want help before changing a setting.
Staying In Control Of Your Play
We operate as a UK sportsbook with a casino section, and that whole platform runs under our UK Gambling Commission licence, including the controls described on this page. Whichever setting you choose, deposit limit, time-out or self-exclusion, it applies the moment you confirm it in your account, and you are free to review or adjust it again later without needing to ask us first.
If you would rather speak to someone before making a change, our support team is reachable 24 hours a day, seven days a week, through live chat once you are signed in, or by email if you are not. We do not currently offer a phone line, so those two channels, together with the mobile app, are the quickest way to reach us about an account control.
None of these tools affect any other part of your account. Your account details, deposit history and any open bets or casino sessions stay exactly as they were, and you can see the full range of what we offer on our overview page at any time.
Questions About Our Responsible Gambling Tools
- How do I set a deposit limit at Bet St George?
Deposit limits are set directly from your account once you are signed in, and you choose the amount and period yourself. The change applies to future deposits, and you can adjust it again later from the same settings.
- Can I take a time-out from my account?
Yes, a time-out pauses your account for a period you choose, and access returns automatically once that period ends. You can start one from your account, or ask our support team through live chat or email.
- How do I self-exclude from Bet St George?
Self-exclusion closes your account for a longer period and can be requested through live chat once signed in, or by email if you are not. Marketing messages stop immediately, and the account stays closed until the exclusion period lapses.
- Is Bet St George licensed in the UK?
Yes, we are licensed by the UK Gambling Commission, and that licence covers the sportsbook and casino section together with the account controls described on this page.
- How can I contact support about a limit or self-exclusion?
You can reach us through live chat once you are signed in, or by email, with both channels staffed 24 hours a day, seven days a week. We do not currently offer a phone line, so these two channels are the quickest way to get help.
- Can I remove a deposit limit once it is set?
Deposit limits can be adjusted from your account at any time once you are signed in. If you would like help making the change, live chat and email support are both available around the clock.
- Can I manage self-exclusion from the mobile app?
Yes, account controls including self-exclusion, time-outs and deposit limits can be managed from the mobile app as well as on desktop, since both use the same account settings. Support stays available by live chat and email while you do this.